Frequently Asked Questions
- What is a webinar?
- What do I need in order to participate?
- Do I have to download anything to attend a Wellesley webinar?
- Why do I have to register for a Wellesley webinar?
- Ok, now I’ve registered. What happens next?
- Do I have to use the teleconference or can I listen from my computer?
- How do I know what number to call?
- My colleagues and I want to attend together. Can we do that?
- Where can I find out more about how webinars work?
- What if I can’t make it to a webinar but I want to know what I missed?
- What is a webinar?
- What do I need in order to participate?
- Do I have to download anything to attend a Wellesley webinar?
- Why do I have to register for a Wellesley webinar?
- Ok, now I’ve registered. What happens next?
- Do I have to use the teleconference or can I listen from my computer?
- How do I know what number to call?
- My colleagues and I want to attend together. Can we do that?
- Where can I find out more about how webinars work?
- What if I can’t make it to a webinar but I want to know what I missed?
A webinar, also sometimes called an online meeting or seminar, is an event that occurs at a specific time on the internet. You participate by joining the event from your computer. Wellesley webinars also include a teleconference component.
To participate, you just need a computer with a browser (e.g. Firefox), a phone, and an internet connection (preferably high-speed).
No. All you have to do is join the event, and our service provider does the rest.
But you might want to test your computer just to make sure you have all the system requirements. It only takes a minute or two, and you only have to do it for your first webinar. If your computer does not meet minimum requirements, please contact your IT department for help. Or, you may choose to participate in the teleconference portion only.
If you attend a lot of webinars, you can set up Event Manager before the event starts so you can join more quickly.
Even though our webinars are free, we still want you to register so we have an idea how many people are coming. The only information that’s typically required is your email address and your name.
Sometimes we will ask other questions, but that’s just so we can better tailor the presentation for the group.
When you register, you will receive a confirmation email from our service provider.
The email should arrive in your inbox almost immediately. If you did not receive it, please check your junk mailbox. To ensure that you get the email, please make messenger@webex.com a safe sender. If you don’t know how to do that, ask your IT department for help or use these white-list email instructions.
If you still didn’t get the email, please send us an email and we’ll try to help.
Next: If it’s your first webinar with us, it’s a good idea to test your computer some time before the event.
We have found that teleconferencing is the easiest and most reliable way for you to hear us. But, if you want to use a VoIP method (such as Skype), you can. Teleconferencing is toll-free anywhere in Canada.
The telephone number will be included in your confirmation email from messenger@webex.com. See question (5) above for details on the confirmation email. The telephone number is also available when you join the meeting.
Yes. If a group would like to attend together, using a speaker phone and a single monitor (or projector), you can. Keep in mind that this will limit the amount of interactivity for your group (using the instant polls or chat windows) since you will all have to share.
Our service provider, Webex, has many useful videos and support tools, and we encourage you to explore them to find out more.
In most cases, we will post the materials used in the webinar to our website after the webinar is over. This will include presentation materials, additional resources, and possibly a recording of the webinar itself. Check our website in the day or 2 after the event for this material.
