The past few years have been a time of great change in migration research and for the immigrant and refugee-serving sector in the GTA. This needs assessment was conducted in an attempt to understand the impact of the Joint Centre for Excellence for Research on Immigration and Settlement (CERIS), the effects of COVID-19 on research and knowledge mobilization, and to see how research in the ﬁeld at Toronto’s largest universities is inﬂuencing policy and front-line settlement programs and services.
This report is the result of collecting, analyzing, and synthesizing qualitative and quantitative data from over 80 people in the sector. Methods for data collection included key informant interviews, an online survey, and a focus group. Respondents were policymakers and public servants, academic and community researchers, sectoral leaders, and agency management and front-line staff in the immigrant and refugee-serving sector.