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Request for Proposal: Information Technology Support Services at Wellesley Institute
About Wellesley Institute
Wellesley Institute works in research and policy to improve health and health equity in the Greater Toronto Area through the social determinants of health. Wellesley Institute is a Toronto-based non-profit research and policy institute focusing on population health. Our mandate is to support policy change that will reduce health inequities and improve the social determinants of health.
Summary & Background
Wellesley Institute is looking for IT support services. Wellesley Institute employs 18 full-time staff. We have two Senior Fellows and anywhere from one to three co-op students working in our offices. Our work style relies on the ability to share documents for editing and reading. Our office solutions also must include sharable software tools for scheduling, accounting, stakeholder databases, and project management. Our organization is growing both in staff and in our outputs and we need an IT solution that will support our productivity not just for our current size, but as we grow.
As an office with no in-house IT staff, it is essential that Wellesley Institute has an IT solution that provides a highly skilled, knowledgeable and responsive support desk. Our IT solution needs hardware and software support for all staff. We have a mix of architecture and need support for Mac and PC.
Our IT wish list includes:
- Remote access
- Software that works on and offline with a centralized document storing location that is shared
- A provider that keeps us up-to-date on emerging technologies and trends
- Fast, friendly, knowledgeable IT support for hardware and software
- An IT security policy
- Uninterrupted internet access
- Hardware and software solutions that work for all staff and are supported by IT
Deadline for Proposals: December 2, 2016 5:00p.m. Please submit your proposals to
Jo Snyder, Director of Media & Communications, Wellesley Institute